Legal
Andromedasino Privacy Policy
This page explains how we handle personal data when you use our site, create an account or get in touch with us.
How We Collect and Use Your Information
When you register with us we gather the details needed to set up and run your account, including your name, contact information and date of birth, since confirming you meet the 18+ age requirement is a condition of using our site. We also keep records tied to deposits, withdrawals and gameplay activity so our systems work correctly and so we can respond if a question about your account ever comes up.
We use this information to operate the account you hold with us, to communicate with you about matters that affect your play, and to meet the checks that our account verification process requires. Where you contact our support channels, details of that conversation are kept so a later enquiry can be handled with the full picture in view. We do not collect more than what running your account and keeping it secure genuinely requires.
Data Protection Principles We Follow
We aim to keep personal data accurate, limited to its stated purpose and protected against access by anyone other than you and the staff who need it to assist you. Information is stored only for as long as it serves an account, legal or security purpose, and we review what we hold rather than keeping records indefinitely without reason.
If you use our payment methods page to choose how you fund your account, be aware that payment providers such as card networks or e-wallets process some data under their own terms as well as ours, since a transaction naturally passes through their systems too. We only share what a given provider needs to complete that transaction, and nothing beyond it.
Account Security and Your Controls
Your account sits behind verification steps designed to confirm it is really you accessing it, and we support self-exclusion for anyone who wants to step away from play for a set period. These are account-level tools you can ask about directly through support, and they sit alongside the practical limits described on our responsible gambling page.
We also offer deposit limits so you can set a ceiling on what goes into your account over a day, week or month, adjusting that figure as your own circumstances change. These controls exist because privacy and account safety go together: the fewer surprises in how your account behaves, the easier it is to trust what we do with the data behind it.
Cookies and Similar Technologies
Our site uses small files stored in your browser to remember preferences, keep you signed in between pages and understand broadly how our pages are used. The detail of what each type of cookie does and how to manage it sits on our separate cookie policy page, since that subject deserves its own explanation rather than a short mention here.
Your Choices Around Data
You can ask us what personal information we hold about you, request a correction where something is wrong, or ask that an account be closed once any outstanding obligations are settled. Requests like these go through our support contact points, and we aim to treat every one consistently rather than on a case-by-case basis that depends on who asks.
Where you play from a phone or tablet through our mobile casino, the same account and the same privacy protections apply: nothing about using a smaller screen changes what data is collected or how it is handled. Signing in through our login page uses the one account you already hold, so there is no separate mobile profile with its own separate rules.
What personal data does Andromedasino collect when I register?
We collect the details needed to open and verify an account, such as your name, contact information and date of birth, along with records of deposits, withdrawals and gameplay tied to that account.
Can I ask what information is held about my account?
Yes, you can contact our support channels to ask what personal data we hold, request a correction, or raise a question about how a specific piece of information is used.
Does using self-exclusion affect what data Andromedasino keeps?
Choosing self-exclusion changes how your account can be used, not what records exist; account and transaction history is still retained for the period our policies require.
Is my data treated differently if I play through the mobile site?
No, the same account and the same privacy protections described on this page apply whether you reach us from a desktop browser or from our mobile casino.
Who do I contact with a privacy question that this page does not answer?
Our support contact points are the right place to start; a question specific to your own account is best handled there rather than through this general policy page.
Keeping This Policy Current
We may update this Andromedasino privacy policy from time to time as our account features, support processes or the services supporting them change. Checking back here periodically is the simplest way to stay aware of how your information is handled, and nothing on this page overrides the specific terms shown to you at the point you set up deposit limits, self-exclusion or any other account control.